The Whitechapel Hotel London, London - Reviews, Room Options & Prices 2025

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About the Hotel

49-53 New Road, London, United Kingdom, E1 1HH

The 4-star Whitechapel Hotel in London's East End is a boutique property with 27 designer rooms, including a luxurious penthouse apartment and four exclusive one-bedroom apartments situated on the original grounds of a historic textile manufacturing company.

Contemporary Room Selection

The Whitechapel offers air-conditioned rooms equipped with minibars, flat-screen TVs, safes, and 300-thread count bedding. Room categories range from premier singles with corner balcony views to executive kings and interconnecting family rooms.

Dining Venues

The Sahara Grill restaurant serves guests throughout the day, while The Cosy Café across the street provides breakfast options for £8.95.

Essential Hotel Services

Free Wi-Fi is available throughout The Whitechapel, complemented by a 24-hour reception and luggage storage service. The property features disability access lifts and wet rooms.

Central East End

Located a 5-minute walk from Whitechapel Tube Station, the hotel provides easy access to Brick Lane, Spitalfields Market, and Tower Bridge. Limited metered parking is available in the surrounding area.

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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

King Room

Max:

2 persons

20 m²

Bed options:

1 Double bed

Shower

Heating

room details

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Superior Twin Room

Max:

2 persons

25 m²

Bed options:

2 Single beds

Shower

Heating

room details

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Small Double Room

Max:

2 persons

12 m²

Bed options:

1 Double bed

City view

Shower

Heating

room details

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Getting around

A guide to all available transportation options

City Center

London 2.9 mi

Airports

London City (LCY) 5.7 mi

London Heathrow (LHR) 20.0 mi

Train

Fenchurch Street Station4300 ft

Metro stations

Whitechapel Tube1700 ft

Bus

Bus stop1000 ft

Facilities

Experience a variety of amenities at the boutique hotel, crafted to ensure your comfort and unforgettable moments

Free Wi-Fi

Free Wi-Fi in rooms

Parking

Baggage storage

24-hour services

24-hour reception

24-hour security

General

No smoking on site
No parking
Safe deposit box
24-hour reception
No pets allowed
24-hour security
Baggage storage
Allergy-free rooms
Elevator
Smoke detectors
Fire extinguishers

Guest Parking

Electric kettle

Services

Housekeeping

Dining

Restaurant

Room features

Free Wi-Fi in rooms
Air conditioning
Heating
Tea and coffee facilities
Ironing facilities

Bathroom

Free toiletries

Self-catering

Electric kettle

Media

Flat-screen TV

Location

49-53 New Road, London, United Kingdom, E1 1HH

Map view

street view

49-53 New Road, London, United Kingdom, E1 1HH

City landmarks

Castle

Tower of London

1.2 mi

Harbor

Tower Bridge

1.5 mi

Market

Borough Market

1.4 mi

Westminster Bridge Road Riverside Building

Coca-Cola London Eye

2.6 mi

Museums

The British Museum

2.8 mi

Parks

Sky Garden

1.2 mi

Gallery

Tate Modern

1.7 mi

Garden

Buckingham Palace

3.6 mi

Mosque

Brick Lane

3800 ft

Bridges

London Bridge

1.5 mi

Church

St Paul's Cathedral

1.6 mi

The Shard 32 London Bridge Street

The Shard

1.3 mi

32 London Bridge St

The View from The Shard

1.3 mi

Museums

Museum of London

1.5 mi

Limehouse

1.3 mi

Market

Old Spitalfields Market

4300 ft

Square

Trafalgar Square

2.9 mi

Monuments and Landmarks

Monument Tube

1.3 mi

Elizabeth Tower - Houses of Parliament

Big Ben

2.9 mi

Museums

National Gallery

2.9 mi

50 St. Katharines Way St Katherine's & Wapping

St Katharine Docks

1.0 mi

Museums

HMS Belfast

1.5 mi

Gallery

Dalston

2.0 mi

Church

Westminster Abbey

3.0 mi

Gallery

Whitechapel Tube

2500 ft

Church

All Hallows By The Tower

1.1 mi

30 St. Mary Axe

30 St Mary Axe

5300 ft

Museums

Dennis Severs' House

5300 ft

St. Georges Town Hall 236 Cable Street

Cable Street Mural

2500 ft

Nearby

Whitechapel Bell Foundry

1200 ft

Restaurants

Sahara Grill Whitechapel

100 ft

49-53 New Road

Dessert Island

600 ft

99 Fieldgate Street

Dilpasand Restaurant

800 ft

111-113 Commercial Road

Tiffin

800 ft

165 Cannon Street Road

Lahore One Restaurant

1200 ft

218 Commercial Road

The Ottoman Doner

900 ft

163 Cannon Street Road

Reviews and Ratings

Feedback from previous guests about their experience.

82%

enjoyed the hotel and would happily stay again

8.2/10

Great

Rooms

6.0

Location

5.3

Service

5.8

Dining

5.8

Layla

United Kingdom, February 2025

7.0/10

I had a mixed experience at The Whitechapel. While the staff was incredibly friendly and the restaurant served delicious food, the overall hotel condition left much to be desired. The room was uncomfortable with a very noisy fridge and the area felt somewhat unsafe at night, which made for an uneasy stay.

Rooms

5.0

The room was small and had issues like a noisy fridge and lack of privacy from thin walls. The bathroom setup was awkward, with a wash basin in the bedroom rather than enclosed. I was definitely hoping for more space and comfort for the price I paid.

Service

5.0

Staff members were friendly and went out of their way to assist me, creating a welcoming environment. However, communication was sometimes lacking, especially when I encountered issues that needed addressing.

Location

5.0

The hotel is located in an area that feels a bit run down and wasn't the safest to walk around at night. The proximity to the Whitechapel underground station was a plus, but I opted for Uber rides after dark due to safety concerns.

Dining

6.0

The restaurant, Sahara Grill, served fantastic food, and that was definitely a highlight of my stay. However, the breakfast experience was less satisfying, as I had to eat at a nearby café that didn’t meet expectations.

Facilities

5.0

I appreciated the cleanliness of the hotel, but there were notable maintenance issues that impacted my comfort. The ineffective air conditioning caused discomfort, especially during the warmer nights.

Francis

United Kingdom, January 2025

5.6/10

I had a mixed experience at The Whitechapel during my recent stay. The apartment I stayed in was spacious and clean, but I faced some challenges like a lack of soundproofing and limited drawer space. The area felt a bit rough at night, but the location was conveniently close to transportation options.

Rooms

6.0

The apartment I had was clean and spacious, though the noise from the upstairs guests kept me awake at times. The furniture was a bit worn, and I found the setup a bit inconvenient with the shower setup and limited mirrors.

Service

6.0

Staff were generally friendly upon check-in and made the process smooth, but there were instances of poor response from the front desk later in the evening.

Location

5.0

While the location was ideal for public transport access, the immediate surrounding area felt uninviting, with littered pavements and an overall rough edge at night.

Dining

5.0

I found the dining options available were lacking, particularly in breakfast variety. Though the restaurant had potential, it was not up to par during my stay.

Facilities

6.0

The apartment facilities were modern and well-kept, but I experienced issues like the room key not functioning properly initially, which was a bit frustrating.

Aiden

United Kingdom, January 2025

5.6/10

My stay at The Whitechapel had some ups and downs. I appreciated the cleanliness and the comfortable beds, but the location left much to be desired, especially with the noise and the intimidating surroundings. While some staff were friendly and helpful, my room was pretty cramped for comfort and had a few maintenance issues that could be improved.

Rooms

6.0

The room I stayed in was quite small, practically made for one person, and had some issues like a noisy mini fridge and a bathroom layout that wasn’t user-friendly. The bed, while comfortable, was squeezed into a corner, making it awkward to move around.

Service

6.0

The staff at the front desk were friendly and quick to help with directions, but I felt the overall service was inconsistent. When I raised concerns about my room, I didn’t receive an adequate response.

Location

5.0

The hotel is very close to the tube station, which is convenient, but I found the surrounding area to be a bit run down and not very welcoming. Walking from the station to the hotel felt intimidating at night.

Dining

7.0

I enjoyed a meal at the Sahara Grill, which had excellent food. However, the dining options felt limited for a hotel of this caliber, and breakfast could use more variety beyond just full English breakfasts.

Facilities

5.0

While the hotel is modern and generally clean, I was disappointed with some of the amenities. For instance, the air conditioning was quite loud and didn’t always keep the room comfortable, and I noticed some maintenance issues that detracted from my stay.

Peter

United Kingdom, December 2024

6.2/10

My stay at The Whitechapel was a mixed experience. I appreciated the comfort of the bed and the cleanliness of the hotel, but I faced issues with breakfast and some communication problems with the staff. While the location was acceptable, it didn’t always feel the safest at night.

Rooms

7.0

The room I stayed in was decent for one person, though I found it small, especially when I imagined it would be more spacious. The toilet was a good size, and I enjoyed having tea and coffee facilities available, but some noise from the neighboring room was bothersome.

Service

6.0

Most of the staff were friendly and accommodating, and when I expressed my dietary needs, they went out of their way to bring a toaster to my room. However, the directions I received for the nearest tube station were incorrect, leading to a frustrating start to my day.

Location

6.0

The hotel was about a 10-minute walk from the Whitechapel tube station, which was convenient during the day. However, I felt a bit uneasy about walking back at night, so I mostly opted for Uber, adding an extra cost to my stay.

Dining

5.0

I had a notable issue with breakfast because there was none available despite having paid for it in advance. The staff suggested a cafe across the street, which wasn’t suitable for my dietary needs. In the end, I got a toaster in my room later on, which was a nice touch.

Facilities

7.0

The hotel itself was modern and clean, which added to the overall appeal. I found the amenities, like the tea and coffee provided in my room, very helpful. However, housekeeping could have been more prompt in addressing my needs, particularly regarding missing towels.